This Privacy Policy guides you through our policies on the collection, use and disclosure of specific information, including personal information, by KAVECON (KAVE Inc.), hereinafter referred to as KAVE.

  1. 1. Contact Us

    If you have general questions about how to contact your account or customer service, visit the Online Help Center. The data controller for your personal information is located in KAVE. If you contact KAVE for your safety and our safety, KAVE will have to prove your identity to respond to your request.

  2. 2. Gathering Information

    We receive and store the following customer information:

    1. 2.1 The information you provide to us

      We collect the information you provide us, and the information below is as follows.
      Name, email address, address or zip code, payment method, and telephone number. In certain countries, government identification numbers are collected for purposes such as billing or tax compliance. We collect this information in a variety of ways, including when entering with services, interacting with customer services, or participating in surveys or marketing promotions.
      Collect information if you choose to provide ratings, preference preferences, and account settings (including preferences set in the "accounts" section of the website), or provide information through services or elsewhere.

    2. 2.2 Information Collected Automatically

      KAVE can collect information about your service use, interactions with advertising, and computers or other devices used to access our services (game systems, smart TVs, mobile devices, set-top boxes, other streaming media devices, etc.). This information is shown below.

    3. 2.3 Activities for KAVE services (e.g., selecting titles, viewing records, and queries)

      Interaction with your e-mail and text and messages through push and online messaging channels

      • - Details of the interaction with customer service (e.g. contact date, time and reason, conversation content, phone number and call history)
      • - Device ID or other unique identifier
      • - Resettable device identifiers (e.g. identifiers for mobile devices, tablets and streaming media devices containing such identifiers (see section "Cookies and Internet advertisements" below for more information)
      • - Device and software attributes (such as type and configuration), connection information, statistics on page views, reference sources (e.g. reference URLs), IP addresses (normal locations) and browser and standard Web server log information
      • - Information gathered through cookies, web beacons, and other technologies, such as availability and delivery of advertisements, site URLs, dates and time, for more information, see the "Cookies and Internet Ads" section.
    4. 2.4 Information from other sources

      We can also obtain information from other sources. We protect this information in accordance with the policies described in this Privacy Policy, along with additional restrictions imposed by data sources.

      The source may include

      • - Service providers that help you customize your services and determine your location based on your IP address for other purposes that comply with this privacy policy.
      • - A payment service provider that provides payment information or updates to that information based on its relationship with the customer.

      Online and offline data providers (infographic, interest-based, and online advertising-related data)

      • - Publicly available sources such as open government databases
  3. 3. Using Information

    We analyze and manage information for our services and marketing purposes to handle your order and payment management to personalize our service configuration. And we use the information to communicate with you. For example, use:

    • - Provides general geographic location determination, localized content delivery, customized viewing recommendations for movies and TV programs, and enables quick and efficient response to Internet service provider decisions and inquiries and requests.
    • - Provide KAVE services to members in cooperation with partners and provide information on the availability of KAVE services based on specific relationships with partners.
    • - Prevent, detect, and investigate potentially prohibited or illegal activities, including fraud.
    • - Improve our services (including user interface experience) and optimize content selection, recommendation algorithms and delivery.

    You can support operational requests such as news about KAVE, details of new features and content available on KAVE, special offers, promotional notices, consumer surveys, and password reset requests.

    This can be done in many ways, such as email, push notifications, text messages, online messaging channels, and matching identifier communications.

    • 3.1 Business Transfer

      In connection with any reorganization, restructuring, merger, sale, or transfer of assets, we transfer information including your personal information if the recipient agrees to include your personal information in a manner consistent with our Privacy Policy.

      Whenever we transfer personal information to other countries outside of the region with comprehensive data protection laws in the process of sharing information, we ensure that information is transmitted as permitted under this Privacy Policy and by applicable laws on data protection. This personal information (e.g., name and contact information) may be stored electronically on servers located in the United States, Singapore and/or Korea operated by the service provider for archival purposes and other purposes specified in this Privacy Policy.

    • 3.2 Setting public items

      When subscribing to a service, you can choose the extent to disclose your information by using an email address that can be used without Google Interlink. Subscribing and logging in methods similar to social plug-ins allows you to share information.

      Social plug-ins and social applications are operated by the social network itself and are subject to the terms and conditions of use of the service and privacy policies.

      If you share or allow others to access your account, others can view your information (including personal information) such as your purchase history, account information (including your email address or other information in the "account" area of our website).

      Note that other users can browse and enable or leave content history. When you share your account, you must explain this to others, and if you do not want to change your information, you must notify them.

    • 3.3 Upon Sign up you agree to newsletters, marketing or promotional materials that may be of interest to you. You may opt out of receiving any, or all of communication from KAVE by requesting deletion of your account or following the unsubscribe link or instructions provided in any email we send.
    • 3.4 Your information and rights

      You can request access to your personal information and modify or update any old or inaccurate personal information we have about you.

      You may also request that we delete the personal information we have about you.

      For additional choices about your information, see the "Your choices" section of this privacy statement.

      We may reject requests that are not required by law or that cannot be requested. We respect your choice for billing or record purposes and may retain the information necessary or permitted by applicable laws and regulations to fulfill the objectives described in this Privacy Policy. We take reasonable steps to destroy information in a safe manner when personal information is no longer required.

    • 3.5 Security

      We use reasonable management, logical, physical and administrative measures to protect your personal information from loss, theft and unauthorized access, use and modification. These actions are intended to provide a level of security that is appropriate for the risk of handling personal information.

    • 3.6 Changes to Privacy Policy

      We update this privacy policy from time to time as laws, regulations, or operational requirements change. We notify you of any changes in accordance with the law by email. If the KAVE service continues to be used even after the update takes effect, it shall be deemed to be equivalent to approval and acceptance of any changes made by the update. If you do not want to approve or accept updates for your privacy policy, cancel the use of KAVE services. To see when this privacy statement was last updated, see "Update Date" below.

    • 3.7 Cookies and Internet Ads

      We and our service providers use cookies and other technologies (such as web beacons) and resettable device identifiers for a variety of reasons. For example, we use that technology to easily access, provide and analyze our services by remembering them when you reconnect. They also use cookies as well as resettable device identifiers to understand more about users and their expected interests, communicate and customize marketing or advertising. We can guide you through the use of these technologies as shown below.

      • - What are cookies?

        Cookies are small data files that are typically stored on the device when browsing and using websites and online services. Not only do they operate websites or work more efficiently, they also provide reported information and are widely used to help personalize services or advertising. For more information and examples of non-cookies technologies, see below.

      • - What is a resettable device identifier?

        Reset table device identifiers (also known as ad identifiers) are similar to cookies and are utilized on many mobile devices and tablets (e.g., "identifiers for advertisers" (or IDFAs) on Apple iOS devices, "Google ad IDs" on Android devices, and specific streaming media devices. Resettable device identifiers, such as cookies, are used to make online advertising more useful.

      • - Why use cookies and resettable device identifiers?
        1. (1) Required Cookies

          These cookies are needed to provide our website or online service. For example, we and our service providers can use these cookies to authenticate and identify members when they use websites and applications to provide services. Service providers help us enforce our terms and conditions, prevent fraud, and keep our services secure.

        2. (2) Performance and function cookies

          These cookies help you personalize and improve your online experience through KAVE. For example, they make sure that we remember your preferences and don't have to re-enter the information you previously provided (e.g., sign up).

          Using these cookies, we collect information on visitors' use of KAVE services (e.g., popular pages, conversion rates, viewing patterns, clicks, and other information) to improve, personalize, and conduct market research. Deleting these types of cookies may limit the functionality of the service.

        3. (3) Advertising cookies and resettable device identifiers

          These cookies and resettable device identifiers are used to expose the use of other websites and apps on this site, responses to advertisements and e-mails, and advertisements related to you.

          Configure the appropriate settings on your device to select the KAVE's interest-based advertising regarding the resettable device identifier for your mobile device, tablet, or streaming media device.(usually found in "Personal Information" or "Ad" in device settings)

          Afterwards, KAVE advertisements can still be seen on your device, but the ads do not offer customized services.

(Executive Date) This Agreement shall enter into force as of April 1, 2023.